Cookie Policy

Here KeepFlow L.L.C-FZ — below “KeepFlow”, “we”, “us”, or “our” — explains the role cookies and comparable technologies play when you browse replypool.com, view our marketing pages, or open particular parts of the Services. This text is best read side by side with the Privacy Policy.

Summary of key points

• “Cookies” on this page is shorthand for the whole family: classic browser cookies plus pixels, tags, scripts, SDKs, and local storage.
• Four buckets are in play: strictly necessary, functional, analytics, and marketing cookies.
• The strictly necessary bucket keeps the site secure and working — where the law allows, it runs without asking; every other bucket is optional.
• A share of cookies is set by outside providers (analytics, payments, embedded tools); their own notices describe what they do with the data.
• Where consent is legally required for non-essential cookies, we ask first — and you can revisit the choice via our banner or your browser settings whenever you like.
• Turning off essential cookies has a price: parts of the site can stop functioning or lock you out of secure areas.

1. Cookies explained

1.1 The technology

A cookie is a small text record that a website or online service drops into your browser, device, or local storage. Pixels, tags, scripts, SDKs, and local storage objects can do much the same work, so throughout this policy the word “cookies” sweeps them all in, unless the context clearly says otherwise.

1.2 Lifespan and origin

By lifespan, cookies split into session cookies, which vanish once the browser closes, and persistent ones, which sit on the device for a set stretch or until removed. By origin, some are ours, while others come from third parties working for us or supplying tools, analytics, integrations, or embedded services.

2. What cookies do for us

• powering the basics — navigation between pages, load balancing, sign-in, fraud prevention, and security controls;
• holding on to your preferences: language, interface options, similar choices;
• counting usage and showing us how visitors and customers actually move through the Website and Services, so performance and experience can improve;
• keeping demos, forms, integrations, chat, and other embedded features running;
• and — where allowed — tailoring content, gauging campaign results, and backing marketing or retargeting work.

3. The four categories

3.1 Strictly necessary

The Website and Services simply do not run safely without these: cookies behind authentication, session integrity, network management, form handling, fraud prevention, and consent records. Precisely because nothing works without them, the law often lets them operate without a separate consent step.

3.2 Functional

These memorise settings — language, region, interface tweaks, and the like — so each return visit picks up where the last one ended.

3.3 Performance and analytics

These let us recognise returning visitors, read traffic patterns, spot the pages and features people gravitate to, diagnose faults, and refine the product. What they gather is usually aggregated or pseudonymous rather than a direct identification of you.

3.4 Marketing and advertising

Where applicable and lawful, these measure campaigns, keep the same promotion from chasing you repeatedly, and surface more relevant content here or on outside services.

4. Cookies set by third parties

4.1 Who they are

Providers of analytics, hosting, payments, embedded media, communication tools, support widgets, security services, and advertising functions may place their own cookies and similar technologies. The data those providers collect answers to their privacy and cookie notices, not to ours.

4.2 What we can and cannot control

Picking reputable partners and setting their tools up with privacy in mind is something we make reasonable efforts to do — but every facet of a third-party cookie is not in our hands. Reviewing the relevant providers’ notices, where it matters to you, is worth the time.

5. Your choices

5.1 Consent

Wherever applicable law makes consent a precondition for non-essential cookies, no such cookie lands on your device until you agree. Preferences can be managed through whichever cookie banner or preference centre the Website offers.

5.2 Browser and device settings

Your browser and device give you a second lever: blocking cookies outright or deleting the ones already stored. Bear in mind that shutting out strictly necessary cookies can degrade functionality, bar entry to secure areas, or break pieces of the Website and Services altogether.

5.3 What browsers typically offer

In most browsers you can inspect the stored cookies, wipe them one by one or wholesale, shut out third-party cookies, or blacklist particular sites.

Clearing local storage and other site data is usually possible too.

One caveat: browser-level choices bind a single browser on a single device, so a new device, a different browser, or a data wipe means setting them again.

6. Do Not Track signals

Browsers sometimes emit “Do Not Track” or comparable preference signals. No single technical standard for reading and honouring every such signal has won universal acceptance, so our systems may treat them unevenly — except where applicable law dictates a response.

7. Revisions

Shifts in law, technology, or our own cookie usage may call for updates to this policy. Material revisions appear on the Website together with a refreshed effective date.

8. Reaching us

Anything unclear about this policy or about how we use cookies and similar technologies? Write to support@replypool.com or post a letter to Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.